Privacy Policy & Data Rights

Your privacy and the responsible use of personal information is a core principle for us. This document outlines how we collect, process, and protect your data in line with South African POPIA and GDPR.

Information We Collect

We only gather data needed to respond to your inquiries and provide services.

• Personal details you provide—such as name, email address, phone, and contact preferences.
• Business information like company name, job title, and traffic or asset details for project scoping.
• Interaction data, including site usage patterns, communication history, and service feedback.
• Technical details such as device, browser, IP address, and cookies where applicable.

How We Use Information

We use collected data solely to deliver requested services and improve your user experience.

• Respond to your service inquiries and project requests.
• Tailor our services based on your submitted preferences and business needs.
• Provide follow-up, support, and optimize future campaigns for you.
• Comply with legal and security requirements when applicable.

Legal Basis for Processing

We align our data practices with applicable privacy regulations including POPIA and GDPR.

Your data is processed and stored with your consent for explicit purposes, with rights to access, rectify, or remove your details as required by law.

Information Sharing

We do not sell your data. Information may be shared only as described.

• With partners directly delivering part of your requested service, under equal privacy obligations.
• If legally required by South African or international authorities to comply with regulations.
• To protect or defend our legal rights, property, or safety as allowed by law.

Data Security Commitment

We use technical safeguards, secure platforms, and staff access controls to mitigate risks of unauthorized data access, loss, or misuse. Only personnel involved in client service have access to personal data, and all are bound by confidentiality agreements.

Your Data Rights

Your rights include data access, correction, request for deletion, and complaining to authorities.

• Request access to or correction of your stored data.
• Request deletion or withdrawal of consent subject to legal retention limits.
• Notify us if you object to certain uses or want to restrict processing.
• Raise a complaint with the relevant South African regulatory body.

Cookies and Tracking

Our site uses cookies for basic functionality, site analytics, and to enhance your browsing experience. Cookie settings can be managed via your browser.

Read Cookie Policy Read Cookie Policy

Contact Details

For privacy or data use questions, please use the details below to reach us directly.

Policy Changes

We may revise this privacy statement over time. Material changes will be posted on this page and dated accordingly.